Mission: our purpose, what we are attempting to do. The single topic against which we will measure our overall success. Our Values: those points to which existing and prospective clients can look to determine if there is a relational fit. Principles: those critical elements that guide our working relationship with our clients. Ethics: the essence of self-measurement. The following are subscribed to and presented by the LaMarche Consulting Group:
Mission:
To create measurable increases in profitability, productivity and stakeholder value within the small to mid-cap, for-profit business entity through applications of tools in the areas of Leadership, Organizational Alignment, and Performance Management.
Values:
- Respect and celebrate individual human and corporate worth and dignity
- Understand and celebrate the personal dream represented by the owner's business entity
- Earn the right to function as a Trusted Advisor
- Represent the client's interests over the interests of LaMarche Consulting Group
- Bring total as well as added value to the client
- Embrace compassion and empathy in client relations
- Help the client understand the difference between better and more
- Tell the truth and subscribe to and employ its code of ethics (presented below)
Principles:
- Listen to the client, understand and clearly frame issues
- Focus upon the client's needs, not those of LaMarche Consulting Group
- Provide consistent, dependable, high quality service
- Develop client confidence, resulting in preference
- Develop long-term relationships
- Provide guidance and illumination
- Demonstrate respect for and trust in the client
- Attain clearly measurable results
- Demonstrate absolute, total commitment, and apply the code of ethics adopted by LaMarche Consulting Group
Code of Ethics:
- Safeguard confidential information
- Render impartial, independent advice
- Accept only those client engagements LaMarche Consulting Group is qualified to perform
- Agree with the client in advance on the basis for professional charges
- Develop realistic and practical solutions to client problems
